Case Study: Telecommunications Cost Optimization in Hospitality
CLIENT
This prominent regional hospitality management firm sought a comprehensive assessment of all telecommunication services spanning a network of 11 unique locations. The goal was to upgrade bandwidth, eliminate obsolete services, reduce costs, upgrade the technology stack, and increase improve the provider support across the network of sites.
CHALLENGES
- Rising costs
- Increasing bandwidth requirements
- Billing issues
- Multiple vendor contracts
- Provider responsiveness
OBJECTIVES
- Provide an unbiased consultative approach while evaluating IT expenditures and opportunities
- Deliver a detailed inventory on all existing services
- Provide comprehensive assessment of all telecommunication financial obligations and contractual commitments
- Identify areas of cost savings with service optimization
- Recommend disconnection of obsolete services
SOLUTION
Based on results of the complimentary inventory and audit, SinglePoint initiated a robust RFQ process to a mix of national providers and regional carriers. New vendors were recommended based on optimization, efficiency, and cost effectiveness.
RESULTS
- Annual cost savings of $172,632 or 26.5%
- Increased bandwidth across 11 locations
- Aggregated spend of telecommunications services to one strategic partner
- Diverse network with back-up circuit from local provider
- Improved support
- Consolidated billing
CLIENT FEEDBACK
“In a time of uncertainty for our segment, having funds available to continue to improve our technology stack across the enterprise is paramount. SinglePoint’s ability to identify IT cost savings measures, lead us through execution & implementation and then being able redeploy funds to improve our business is key to our long-term success. The unbiased consultative approach of SinglePoint is what enables them to deliver so much value.” – VP of IT Infrastructure
COST SAVINGS ANALYSIS
